Frequently asked questions
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Booking and prices
Is the price really fixed?
Yes. The price you see before booking is the price you pay, also if there is a traffic jam. Only if you change the destination during the ride does the price change.
Can I book for someone else?
Yes. Put the name and phone number of the passenger in the note for the driver.
How far ahead can I book?
Up to 30 days ahead, and at least 30 minutes before pick-up.
Can I take a child seat?
Put it in the note. Children under 1.35 m must use a child seat; bring your own if possible.
Paying and cancelling
How can I pay?
By card or cash in the car, online with iDEAL, card or Apple Pay, or on a company account.
How do I cancel?
Open your ride and tap “Cancel ride”. That is free until your driver arrives.
Do I get a receipt?
Yes. You can find every ride and its receipt under “My rides”.
Drivers
What do I need to drive with 123 Rit?
A chauffeurskaart, a taxi licence (KIWA), a car with a blue taxi plate and an onboard computer, and a smartphone.
How much do I earn?
You see what you earn for each ride before you accept it. 123 Rit keeps a fixed commission.